Most PrestaShop merchants track what customers buy. Far fewer track why customers leave, or what they thought after a purchase arrived. That gap is where useful data dies. Running a post-purchase survey is one of the most direct ways to collect data straight from your buyers, without relying on ad platform attribution or third-party analytics. …

Over 49% of customers will switch to a competitor after just one poor experience. Most of them will not tell you what went wrong; they will just leave. A customer satisfaction survey gives those customers a channel to tell exactly what went wrong. Setting up a satisfaction survey in PrestaShop does not require a developer …

Checkout abandonment in Prestashop happens primarily because the default multi-step checkout creates unnecessary friction. Store owners can overcome this by switching to a Prestashop one-page checkout solution,  combining billing, shipping, payment, and order or review information into a single, fast interface that keeps customers moving toward purchase. Why does checkout abandonment happen in Prestashop? Getting …

Practical tactics for Prestashop store owners who want real growth, not just a launch spike. Most store owners launch their app and then wait. They assume downloads will come. They rarely do,  not without a plan. Getting to 1,000 users isn’t complicated, but it does require you to be deliberate from the start. The first …

Most online retailers recognize that relying on a single traffic source limits growth potential. Google Shopping drives substantial product sales for e-commerce businesses, but OpenCart merchants often skip it because the setup looks complicated. Between configuring API connections, formatting product feeds correctly, and keeping everything synchronized, it’s easy to see why store owners put it …

Nowadays, you have seen that almost every store has integrated an AI Chatbot. If you haven’t integrated the Opencart AI Chatbot Extension into your store, then you are behind the trend. Knowband has released the AI Chatbots for ecommerce store, which are available for Opencart, Prestashop, and WooCommerce. If you do not have the technical …

New Release As of 28th January 2026 The new release of the PrestaShop AI Chatbot module is now live on Prestashop Addons and Knowband, enhanced with a new feature. This new version update in Live AI Chatbot includes transparent, detailed Chat Logs, Chatbot Availability Scheduling of days and hours, and an IP Blocking feature for …