At Knowband, we always feel happiest when our customers tell us about their success stories. Recently, one of our users shared her experience about how the AI Content Generator and Translator Module for PrestaShop made their online business better. We loved the story so much that we thought it was best to share it with …

Introducing, the OpenCart Advance Wishlist Extension by Knowband is a comprehensive solution designed to enhance the customer experience while driving customer engagement and sales. By implementing the OpenCart Advance Wishlist Extension, store owners gain valuable insights into customer preferences while providing customers with convenient ways to manage their product interests. Why Wishlists Are Essential for …

Even if your products are good, prices are competitive, and your website looks nice, your OpenCart store can still struggle to appear in Google. The issue is frequently hidden in the technical setup, product content, duplicate URLs, poor metadata, or pages that search engines can’t easily understand. An OpenCart SEO Manager will help you spot …

The upgrade finishes. Green tick, no warnings, everything looks fine. Then you open the shop and the size chart has vanished from every product page, or the Module Manager loads as a white rectangle, or a customer emails to say the pay button does nothing. We run into this constantly on stores coming off PrestaShop …

Every morning you log in, delete a handful of accounts with names like jjejXXNzPyVcKCH, and clear another pile of gibberish contact-form messages. Where do they all keep coming from? That junk is not a rounding error. Radware’s 2026 report found malicious bots accounted for 43% of e-commerce traffic during the 2025 holiday season, up from …

Cart abandonment is one of those metrics that looks bad in analytics and feels worse when you understand what it actually means. A customer found your store, chose a product, added it to their cart, and then stopped. The most common reason isn’t price, it’s the checkout itself. Research consistently shows that roughly one in …

Most PrestaShop merchants track what customers buy. Far fewer track why customers leave, or what they thought after a purchase arrived. That gap is where useful data dies. Running a post-purchase survey is one of the most direct ways to collect data straight from your buyers, without relying on ad platform attribution or third-party analytics. …

Over 49% of customers will switch to a competitor after just one poor experience. Most of them will not tell you what went wrong; they will just leave. A customer satisfaction survey gives those customers a channel to tell exactly what went wrong. Setting up a satisfaction survey in PrestaShop does not require a developer …