PrestaShop Archive

Debugging Failed Payment Callbacks and IPN Issues in PrestaShop: A Practical Guide

Your customer pays. The gateway flashes Payment Successful, the money is captured, and everyone is happy except PrestaShop, where the order still sits on Awaiting payment. Sometimes there isn’t even an order. Just an abandoned cart with a real transaction behind it. Here’s the thing. The payment almost always worked. What failed was the message …

Managing Complex Product Combinations and Attributes at Scale in PrestaShop

Four attributes on one product. Nineteen values on the first one, eight, eight and three. That equates to 3,648 variants of an item, and it’s no mere hypothetical: a merchant reported exactly this on PrestaShop’s issue tracker, across 30 products and over 100,000 database rows.  Their product pages timed out, and the back office returned …

How to Add an AI Chatbot to Your PrestaShop Mobile App for Product Queries and Order Support

Customers don’t stop having questions just because they’re shopping on a phone. They might want to learn more about the availability of a certain product, inquire about a certain feature of a product, get information on the status of their order, and so on. The integration of a chatbot into the PrestaShop eCommerce Mobile App …

WhatsApp CRM for Ecommerce: How PrestaShop Stores Sell More in 2026

A customer places an order on your PrestaShop store, waits for the confirmation email, and nothing arrives. Support requests start piling up as customers ask whether their orders were successfully placed. By the time you respond, some may have already turned to a competitor on WhatsApp. So why do many stores still rely entirely on …

How to Stop Bots and Fake Registrations with a PrestaShop Spam Protection Module [2026]

Every morning you log in, delete a handful of accounts with names like jjejXXNzPyVcKCH, and clear another pile of gibberish contact-form messages. Where do they all keep coming from? That junk is not a rounding error. Radware’s 2026 report found malicious bots accounted for 43% of e-commerce traffic during the 2025 holiday season, up from …

Can I Bulk Upload 200+ Products From Your Prestashop Store to eBay in One Go?

Yes, you can upload bulk products from your prestashop store to eBay in one go using Knowband’s Prestashop eBay Marketplace Module. What is the Prestashop eBay Integration Addon? The Prestashop eBay Marketplace Integration Module by Knowband is a dedicated connector that links a Prestashop store directly to an eBay seller account. This module handles product …

How to Reduce Checkout Abandonment in Prestashop 9 (Complete Guide 2026)

Checkout abandonment in Prestashop happens primarily because the default multi-step checkout creates unnecessary friction. Store owners can overcome this by switching to a Prestashop one-page checkout solution,  combining billing, shipping, payment, and order or review information into a single, fast interface that keeps customers moving toward purchase. Why does checkout abandonment happen in Prestashop? Getting …

Maximise Conversions: Enhance User Experience with the PrestaShop One Page Checkout Module

Imagine this: a shopper adds items to their cart and proceeds to checkout. Then, frustration sets in. Multiple pages load slowly, forms demand endless details, and proofs and customers are gone. Studies show that 70% of online carts get abandoned before purchase, costing e-commerce stores billions each year. That’s where the PrestaShop One Page Checkout …