eCommerce Archive

Your customer pays. The gateway flashes Payment Successful, the money is captured, and everyone is happy except PrestaShop, where the order still sits on Awaiting payment. Sometimes there isn’t even an order. Just an abandoned cart with a real transaction behind it. Here’s the thing. The payment almost always worked. What failed was the message …

Four attributes on one product. Nineteen values on the first one, eight, eight and three. That equates to 3,648 variants of an item, and it’s no mere hypothetical: a merchant reported exactly this on PrestaShop’s issue tracker, across 30 products and over 100,000 database rows.  Their product pages timed out, and the back office returned …

Even if your products are good, prices are competitive, and your website looks nice, your OpenCart store can still struggle to appear in Google. The issue is frequently hidden in the technical setup, product content, duplicate URLs, poor metadata, or pages that search engines can’t easily understand. An OpenCart SEO Manager will help you spot …

A customer places an order on your PrestaShop store, waits for the confirmation email, and nothing arrives. Support requests start piling up as customers ask whether their orders were successfully placed. By the time you respond, some may have already turned to a competitor on WhatsApp. So why do many stores still rely entirely on …

Cart abandonment is one of those metrics that looks bad in analytics and feels worse when you understand what it actually means. A customer found your store, chose a product, added it to their cart, and then stopped. The most common reason isn’t price, it’s the checkout itself. Research consistently shows that roughly one in …

Most PrestaShop store owners assume their contact form works because it’s there. It loads, it has fields, and customers can technically submit it. That assumption is costing some of them queries they never even knew they were missing. The native PrestaShop contact form ships with four fields: subject, email address, an optional file attachment, and …

Over 49% of customers will switch to a competitor after just one poor experience. Most of them will not tell you what went wrong; they will just leave. A customer satisfaction survey gives those customers a channel to tell exactly what went wrong. Setting up a satisfaction survey in PrestaShop does not require a developer …