eCommerce Archive

Over 49% of customers will switch to a competitor after just one poor experience. Most of them will not tell you what went wrong; they will just leave. A customer satisfaction survey gives those customers a channel to tell exactly what went wrong. Setting up a satisfaction survey in PrestaShop does not require a developer …

Checkout abandonment in Prestashop happens primarily because the default multi-step checkout creates unnecessary friction. Store owners can overcome this by switching to a Prestashop one-page checkout solution,  combining billing, shipping, payment, and order or review information into a single, fast interface that keeps customers moving toward purchase. Why does checkout abandonment happen in Prestashop? Getting …

Imagine this: a shopper adds items to their cart and proceeds to checkout. Then, frustration sets in. Multiple pages load slowly, forms demand endless details, and proofs and customers are gone. Studies show that 70% of online carts get abandoned before purchase, costing e-commerce stores billions each year. That’s where the PrestaShop One Page Checkout …

Most online retailers recognize that relying on a single traffic source limits growth potential. Google Shopping drives substantial product sales for e-commerce businesses, but OpenCart merchants often skip it because the setup looks complicated. Between configuring API connections, formatting product feeds correctly, and keeping everything synchronized, it’s easy to see why store owners put it …

New Release As of 28th January 2026 The new release of the PrestaShop AI Chatbot module is now live on Prestashop Addons and Knowband, enhanced with a new feature. This new version update in Live AI Chatbot includes transparent, detailed Chat Logs, Chatbot Availability Scheduling of days and hours, and an IP Blocking feature for …

At Knowband, we always feel happiest when our customers tell us about their success stories. Recently, one of our users shared her experience about how the AI Content Generator and Translator Module for PrestaShop made their online business better. We loved the story so much that we thought it was best to share it with …

In today’s digital era, visuals have taken the place of traditional content. Shoppers tend to overlook the long product descriptions, and they prefer to watch brief and effective videos that reveal the features in a few seconds. In response to this need, Knowband has come up with the Video Manager Addon for PrestaShop, which is …